very comfortable and clean, excellent location, close to town but back off of the main road so not noisy.
visit family No
The Receptionist, Gemma, was extremely helpful on early arrival
Very Helpful Staff None
Good location for foodies. Only a desk chair in the room- no chair for relaxed reading.
Very modern hotel
The Hilton Honours reservation did not reserve my room and at check out there was not a good level of service. My bathroom was unclean
The relaxing, calm and quiet atmosphere. The quality of the rooms is exceptional and my request for a quiet area and top floor were satisfied. Nothing at all.
Staff, location No wifi
we liked the decor of the room and bathroom...we enjoyed the included breakfast as well...service at the front desk was friendly and helpful
the staff where very helpful when we needed them, and the bar stayed open longer than we had expected we were only there a couple of nights, so not really
Location - set back off the main road & only a few minutes walk to Angel tube station. Staff were friendly and helpful. Buffet breakfast had a good choice of food. Room & bathroom were clean and a good size.
personalet var venlige og hjælpsomme, værlset var pænt og rent.Det var dejligt at der var internet på værslet. det må gerne fremgå tydeligere morgenmad ikke er inkluderet i prisen.
centralt beligende i forhold til undergrund og bus forbindelser.Hyggeligt kvarter
Liggee godt centralt. Morgenmaden kunne godt være bedre. Kedeligt brød.
Dejligt nyrenoveret centralt beliggende hotel tæt på metrostationen Angel. Formidabel morgenbuffet. Venligt personale. Dejlige rummelige og rene værelser. Dejligt badeværelse. Vi boede på et trepersoners værelse og måtte ved ankomst bede om håndklæder og ekstra hovedpuder, så det passede til antallet af gæster på værelset.
Ligger centralt. Nemt at komme til og fra. Super god morgenmads buffet. Aircondition på værelset fandt vi aldrig rigtig ud af at bruge eller også fungerede den ikke korrekt. Det var meget koldt på værelset. Tv fungerede ikke optimalt.
The location is unusual and quiet. I like to be able to open the window rather than relying on air conditioning. The style is original and exciting. Good quality food for breakfast. Nowhere to fold and store clothes and underwear. No glasses to drink water from. Poor bathroom toiletries - just shampoo, conditioner and soap. Inexperienced staff in the breakfast room.
It was good however there were two things that were a bit of an issue. The bathtub was quite a high way up from the floor so it was difficult/slippery getting in and out. Particularly for an elderly person. The sink also came out quite far from the mirror so it was difficult shilst shaving for one of the staff members that stayed in the hotel. Other than thaose things, the hotel was sufficient. Thank you.
friendly staff and sociable. Good food amd good atmosphere. the inner rooms are quite misserable.
Location Expensive room rate and cold poached eggs. Understaffed breakfast room on Sunday morning.
Comfortable rooms, very quiet and a charming location.
cozy, calm, good location
the location was good for us and the room was large and a very good bed
Very friendly yet professional welcome. Thought that the mini bar prices in the room were very reasonable for a London hotel of this excellent class. Liked the humourous touches such as the comments on the laundry bag. Overall, everything felt that little bit "special". Nothing to dislike.
General feel of the hotel and friendly staff
Location was brilliant. The room was a nice size, the air con worked well, liked the smellies. I found the decor a little dark, although I know that's the style of the hotel. Bed slightly on the hard side but still comfortable enough
Location of the the hotel is excellent - a real hidden gem in a fascinating square.The hotel is special, and because breakfast was brought to our room too early (as opposed to too late at most hotels) they did not charge us for it - their suggestion not mine. Would stay again I would like to be able to switch the fridge off at night - sleeping in the same room means there is a constant background electrical noise. We are light sleepers and notice such things. It would be great if hotels catered specifically for light sleepers and offered rooms that didn't back onto car parks, air conditioning units, kitchens or had paper thin walls...one day maybe, and to be fair we did not mention this to the people at Malmaison - we were only there 2 nights so put up with it.
None Lack of smiles, lack of manners, no greetings, concierge not helpful, lack of experience personnel to promote tourism.
The cost was fair, but the building was under construction / renovation. I was given a reduction on my tab because of the inconvenience due to the fire alarms. The fire alarms went off ~5 times over the 5 days we were there. The 1st night at midnight, the 3rd night at 8 PM, 1 AM, and again at 4 AM. It was a nightmare....
the staff are excellent, very comfortable room
the best thing was after a long day of travelling, meetings, work etc the pillows and bed were so comfy!! I didn't make use of any of the hotel facilities as i was in london for work purposes so did not spend much time actually in the hotel, but what i could see was very good, staff great. the only thing was not being able to open a window to let some air in.
Personalets imødekommenhed. Rent og pænt overalt.
Vi var 2 voksnew og 3 børn og lejligheden var super god, rent og pænt, gode senge, og alt fungerede også den ekstra opredning som vi havde bestilt. Personalet meget søde og venlige, kan helt klart anbefales. 2 pcer i foyen til fri afbenyttelse, en filmkanal udvalget af kanaler var ikke så stort.
Venligt og imødekommende personale. Mulighed for ekstra overnatning, da vi ikke kunne komme tilbage til DK. God oplevelse:)
The people which are managing the hotel are very good. I had the bad luck to stay - for a night - in the room no.305. I believe that I couldn't survive 2nd night in that room. The room is on the main street. Every single car,truck,motorbike, pedestrian passed by outside of the room & I could not sleep at all. I managed to slept - finally - even if I was very tired from the trip - at 3.30 o'clock in the morning. Didn't had the strength even to ask the hotel manager to change my room. Nevertheless,even when it was less noise from outside,then it was the thin walls of the room & literally speaking I was participating in the conversations of a couple beside my room, 3.00 o'clock in the morning.
super beliggenhed- meget tæt på undergrund med forbindelse til alt. Virkelig god morgenmad, meget venlig og hjælpsom personale. et rigtig godt valg i forhold til prisen.
godt hotel, god service
Perfekt for vores familie. Levede helt og fuldt op til vores forventninger. Kommer gerne igen.
Vi havde et godt ophold. Hotellet ligger meget centralt (nemt at finde), god service, rent, ikke meget larm og god morgenbuffet. Godt hotel for pengene. Sengen var meget hård.
Behageligt ophold i venlige og ordentlige omgivelser. Personalet er meget venligt, hvilket skaber en rigtig god atmosfære. God morgenbuffet.
Cleanliness, friendliness of staff Shower room was v small. Iron was high quality but no ironing board so had to use a desk
the staff was very friendly oom was clean and the shower was good the room is really small (really fit for only one person), but it's london and you have to expect that for the price you pay. The internet was worked, but not always, so don't expect it to be 100% reliable.
cooked breakfast nothing
The staff is very friendly, and the English breakfast is good! The Internet connection is not stable. I stayed 5 nights, and only able to use the internet the first night. The breakfast is served 7-9am daily, but one morning when I had to leave early about 7:30am, nothing was on the table around 7:20 that mroning. The room is tiny!
The hotel was fairly close to Kings Cross station and right above a pub. The price was pretty reasonable and the room was much, much better than I expected. I'd stay here again. The pub closed a bit too early.
Ramy was very nice Elton wasn't that nice. Also: depressing location, small rooms, old and unconfortable bed.
The lack of ensuite and the early finish to the breakfast considering it was continental and nothing to cook
The rooms were very comfortable, and recently renovated. All the members of staff were very friendly and helpful.
Location was good. Reception staff very friendly. Breakfast was a bit like organised chaos and the kitchen and accomodation staff were very unfriendly and unhelpful. Also, charging £2 per towel per day was a bit ridiculous.
Very helpfull staff and some are even french speakers. Great breakfast organisation and good choice. Nice to have a bar in the hostel for the first night ! Having a big and comfy living room would be nice.
Friendly and clean. Breakfast included. Cosy. Nice building.Good sound-proofing. Room too small, Lockers not big enough for small suitcase.
Toilets and showers Luggage room is not properly secured
Surprisingly comfortable youth hostel, helpful staff. Good value for money. Noisy bar but luckily our room was far away from it. Noise from other residents coming home late disturbing at night.
Price Room was a bit small
Annoying and dirty.
The place is fantastic and the staff was very kind.
Godt. Fint personale, god morgenmad, værelserne var ikke i topstand, men man lærte at holde af en seng unden fjedre og afløb der ikke virkede optimalt, men rigtig fint til pengene! nye senge! Hovedrengøring af badeværelser
Venligt personale, der så absolut udførte deres arbejde godt Værelse 39 er lige ud for køkken, hvilket betød vi ikke fik lejlighed til at sove længere end til 6:30-6:45. slet det værelse. Gør vinduerne tætte.
Det er det værste hotel vi nogensinde har været på. Der var beskidt, støvet og fugtigt på værelser, samt en indelukket lugt. Der var ikke varmt vand på alle værelserne. Der løb mus rundt i spiseværelset, hvor der blev serveret morgenmad, så alt maden blev indtaget inde i byen på en cafe`. Et hotel der ikke burde have lov til at have gæster. Det er med helbredet som indsats. Der skal gøres rent på samtlige værelser og få ordnet vandet så der er varmt vand på alle værelser. Maling vil også hjælpe på indtrykket samt få udbedret alle de værelser med fugtproblemer.
Meget venlig betjening. Tæt på City med fine muligheder for offentlig transport. Dejligt stille kvarter.
morgenmaden var hyggelig og personligt tilberedt Vi havde problemer med at checke ind om natten, selvom dette var aftalt på forhånd. Ville også være lettere hvis man kunne betale med kort i stedet for kontanter
Very near Kings Cross Station Rooms were too cramped and claustrophobic. As were the common areas. Not very social
Near to the Kings Cross To crowded room and noisy environment
Very good! The recepist is really helpful and nice!
central location, bed curtains, Wi-Fi no hot water, poor Wi-Fi connection (sometimes not working at all), not working personal power outlets, not very clean
Very close to the station
There is no curfew, and it seemed safe and the sheets were clean. Because there is no cerfew, other guests could be noisy and disruptive late at night.
Breakfast, location They put a man in the room who stays regularly and is known to snore loud !!!
The staff is very friendly and helpfull In the night it is quite noisy
Price, location, breakfast included Check in staff didnt have my booking, they charged me again, put me & partner in separate rooms, then found the original booking so refunded us and we had to change rooms. The beds had not been cleared from previous night and we checked in at 5.50pm
Clean and good people. Nobody disturb you.
The design of the beds, the individual curtains give you more privacy than at many other hostels. Bed Bugs-- I checked out after one night!
location was good for what we wanted not to expensive rooms were very basic, it is just there as a hotel to make money no real hospitality. The breakfast was ok, a lady from the kitchen asked us if we wanted bacon and eggs and it was just bacon and eggs, but there was cereal, toast, fruit, juice and hot drinks.
the location of the hotel is quiet and nice; the room was clean enough You can clearly hear what the other other guests do; the toilet is too small, you can't even lower your pants when inside
Quiet leafy suburb, a pleasant friendly welcome, good wireless internet Tiny room, miniscule 'en-suite' facilities, poor TV reception, no tea/coffee in room, window broken, breakfast served too late and was minimal (vegetarian option was a fried egg, white bread only)
Good breakfast. Comfortable bed when able to get in it as pushed up against wall and one of us had to climb over the other to get in!! En-suite was in a cupboard. Broken toilet seat. Brown water in wc. Difficult turning off hot and cold water to wash basin. Shower look very unsavoury and was not able to use it. One of the towels had a hole in it.
The Room was ok, apparently clean but with a strong smell of drain and mold. Quite neighbourhood but thin walls and squeaky floors, but ok.
Hotel was clean and staff friendly En suite was tiny and breakfast was sparse
The staff was very helpful and supportive. The hotel is a bit off the beaten path, making it a bit of a hike getting ther and back.
Kitchen was Clean No Kettle in Room The Toilet/Shower was disgusting it needed a good clean and a good bleach The light shade wasn't even the right one for the light and it was dripping in cob webs The bed was very hard and the pillows were like a sheet of toilet paper The telly was hard to see from the bed plus it kept cutting out on the sound The room it self could of done with a Good Clean/Paint It states it is close to the Emirates Stadium but it isnt It states on this web site full english breakfast - yet we were only offered a slice of bacon and an egg??????
Good location for tube station and Holloway Road area. Clean bedding. Staff helpful. Sink in room was clean. Not enough shared bathrooms. Bathroom downstairs was poor - weak shower over bath, very old bath/toilet/sink. Carpet and curtains in room were filthy. Can't believe I paid 134pounds for 2nights when my friend paid 99. I was told this was an agency fee - this is extortionate!
I found this hotel did not match its online discription. I booked a double room with ensuite. I got a twin room which was very small, with a small pod like ensuite in which it was almost inpossiable to have a shower in.There waas no tea/coffee makinf in the rooms its self.The room was draughty with no modern double glazed windows we are in the 21st century. This was not somewhere i would recommend and most certainly not be using again.Not value for money !!!!
Good location in a good neighborhood. Surrounded by lots of small shops, restaurants, and grocery stores. Staff are very friendly and full of good advice. wifi quality was sporadic. Sometimes very good, sometimes nonexistent. Rooms are small and dark.
Very comfortable bed and the en-suite exceeded my expectations. TV didn't work and their was no chair in the room, I had to put my clothes and things on the floor. The pillows were lumpy. It is a shame that this hotel which is otherwise very comfortable and represents good value for money lets itself down with some very minor issues.
The price and situation - good shower too Breakfast was average and the bed was a bit uncomfortable
Even the room was quite small and no space to walk, the room was quite clear. Starting from 12am till I left the hotel at 7 am, a group of Indian girls and guys made a lot of noise. Though hotel staff asked them take the noise down, they simply did not care and went on till morning. It was quite upsetting. That's why I had to leave the hotel earlier than I was planning.
Location of hotel was convenient for our visit. Staff at breakfast were helpful. Breakfast room was clean. I booked 3 rooms for my family and got confirmation that rooms were booked. When we arrived we were told that only 1 room had been reserved in the hotel. The receptionist offered to find us another hotel for some of us but we absolutely rejected that offer and insisted on staying. We were under a time pressure as we had travelled for a wedding and did not want to miss it! Rooms were then assigned to us. It seemed like an extra bed had been put into the room as the room was cluttered and to get access to the wardrobe and kettle we had to climb over the 'extra' bed! There was hot water in the shower in the afternoon when we booked in, but the following morning when we got up and needed to shower the water was stone cold. Not pleasant and not what we paid for! The basement room allocated required curtains to be closed always for privacy.
Friendly staff, good food, good price. Fairly easy walking distance to Business Design Centre A lot of road noise in the room, room was a little bit shabby.